Microsoft Teams Connector - Mule 4

Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat and threaded conversations, meetings and video conferencing, and content collaboration.

MuleSoft's connector for Microsoft Teams helps you to leverage content from your favorite apps such services such as Salesforce, Netsuite, Trello, Box, and so on, and share it in Teams to do things such as share and assign tasks, chat with bots, or pin services at the top of a channel. with this connector you can:

• Get a list of all channels and groups available to you
• Work with individuals, channels, and groups by sending and receiving messages
• Manage members in channels and groups

Associated Use Cases

Automate common business operations by integrating Microsoft Teams with other business applications such as ERP, collaboration tools, and content management tools. Possibilities include:

• Improved collaboration in your Sales cycle - Speed-up your Sales cycles with tighter collaboration across coworkers, suppliers, vendors and customers by integrating Microsoft Teams with your CRM like Salesforce, your collaboration tools such as Google Sheets, and your eRP such as Netsuite.
• Seamless project management - Manage projects and tasks without context switching by integrating your work management tools such as Trello with Microsoft Teams to drive review processes, enable relevant communications, and plan effective project events.
• Boost real-time customer service - Effectively notify your service staff while sharing the decision on incidents, and discussing de-escalation strategy by integrating your service management system like ServiceNow with Microsoft Teams.
• Accelerate recruiting - Enable your HR team to manage recruitment, to share resumes and interview notes, and to keep track of candidate information and to communicate on hiring decisions by integrating your collaboration tools such as Google Docs, Microsoft Word and so on, and your HCM applications such as Workday, with Microsoft Teams.

Additional References:

• Connector Release Notes
• Connector Reference & Supported Operations
• Connector User Guide
• All Anypoint Microsoft Connectors
• MuleSoft's Connector Support Policy
• Connector Help