MuleSoft's Slack Connector enables you to integrate industry-leading software and custom applications right into Slack, to enable faster collaboration and to avoid context-switching between multiple business applications in your enterprise. Use the Slack connector to turn routine processes into automated workflows by interacting with individuals, channels, Slack bots, and updating the status for workflow steps.
Associated Use Cases
Use the slack connector to work with apps in channels, where they’re a seamless part of the conversation, across all your devices. Possibilities include:
- Service automation - Integrate your ITSM tools with Slack to collaborate and react to change in real-time to resolve issues faster. Unsolved blockers are now more accessible so that you can keep things moving along.
- Sales automation - Integrate your Salesforce with Slack so that teams can easily stay up to date on their Salesforce records from within Slack, allowing them to respond faster to new opportunities and collaborate seamlessly with colleagues across the organization.
- HR automation - Integrate your HCM application with Slack to stay up-to-date on new candidates, positions and other hiring-related activity.
- Productivity - Streamline daily tasks in Slack such as inviting you team to join video calls, manage calendars, and collaborate on files without switching context.