FINS BIAN Servicing Order Process API
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Examples of Use
A customer changes address and requests that all of their product and service arrangements are updated
Role Definition
The Servicing Order service domain handles the processing of a request that may impact multiple products and services and may involve processing cycles/steps and possibly have associated fees/charges. There can be several types of standard ‘servicing order’ defined for selection as appropriate. A servicing order can be initiated by a customer directly or may be requested on their behalf by an authorized third party service provider. If the request is made by a third party service provider on behalf of a customer the process can include a check that the associated permissions/mandates are in place
Related Business Scenarios
HANDLE BULK REQUEST FOR OPENING SALARY ACCOUNTS
EXT HANDLE REQUEST TO ESTABLISH CREDIT TRANSFER STANDING ORDER ON CORPORATE CURRENT ACCOUNT
HANDLE REQUEST TO REACTIVATE DORMANT CORPORATE CURRENT ACCOUNT
HANDLE REQUEST TO TERMINATE SWEEP AGREEMENT
HANDLE REQUEST FOR CORPORATE DEBIT CARDS SERVICE
EXT HANDLE REQUEST FOR PREFERENTIAL RATES FOR CORPORATE CURRENT ACCOUNT
EXT HANDLE REQUEST TO DETACH ACCOUNT FROM CORPORATE PAYROLL SERVICE AGREEMENT
EXT HANDLE REQUEST FOR EARLY RENEWAL OF TERM DEPOSIT
EXT HANDLE REQUEST FOR HIGH VOLUME VIRTUAL ACCOUNT OPENING
EXT HANDLE REQUEST TO OPEN TERM DEPOSIT UNDER TERM DEPOSIT AGREEMENT FOR RETAIL CUSTOMER
EXT RECORD CORE SEPA DIRECT DEBIT MANDATE AT CREDITOR BANK
EXT HANDLE REQUEST TO ADD SIGNATORY TO CORPORATE CURRENT ACCOUNT
EXT HANDLE REQUEST FOR RENEWAL OF UNCOLLATERALISED CONSUMER LOAN
EXT HANDLE REQUEST TO OPEN VIRTUAL ACCOUNT
HANDLE REQUEST FOR EARLY PAYBACK OF CONSUMER MORTGAGE LOAN DUE TO SALE OF PROPERTY
PROCESS TOKEN UNLINK OR CANCELLATION BY TSP
EXT PROCESS B2B DIRECT DEBIT MANDATE NOTICE FROM CREDITOR BANK AT DEBTOR BANK
EXT HANDLE REQUEST TO CHANGE CORPORATE CURRENT ACCOUNT OWNERSHIP
HANDLE REQUEST TO CHANGE SWEEP SEQUENCE
EXT HANDLE REQUEST TO CHANGE TERM DEPOSIT ATTACHED CORPORATE CURRENT ACCOUNT
EXT HANDLE REQUEST TO CLOSE VIRTUAL ACCOUNT
EXT HANDLE REQUEST FOR HIGH VOLUME ACCOUNT OPENING
EXT HANDLE CUSTOMER RELATIONSHIPS CASE
EXT HANDLE REQUEST FOR COMBINED ACCOUNT STATEMENT
HANDLE REQUEST TO REPLACE CARD
HANDLE REQUEST TO CLOSE CORPORATE CURRENT ACCOUNT
HANDLE REQUEST FOR CASH WITHDRAWAL FROM SAVINGS ACCOUNT
EXT HANDLE REQUEST TO REACTIVATE DORMANT CORPORATE CURRENT ACCOUNT
HANDLE REQUEST FOR COMBINED ACCOUNT STATEMENT
HANDLE REQUEST FOR BALANCE TRANSFER
EXT HANDLE BULK REQUEST FOR OPENING SALARY ACCOUNTS
EXT HANDLE REQUEST TO CHANGE TERM DEPOSIT AGREEMENT CONDITIONS
HANDLE REQUEST TO OPEN TERM DEPOSIT UNDER TERM DEPOSIT AGREEMENT FOR CORPORATE CUSTOMER
EXT HANDLE REQUEST TO CHANGE VIRTUAL ACCOUNT OWNERSHIP
HANDLE REQUEST TO ADD ACCOUNT TO SWEEP AGREEMENT
HANDLE REQUEST TO CHANGE TERM DEPOSIT AGREEMENT CONDITIONS
HANDLE REQUEST TO DETACH ACCOUNT FROM CORPORATE PAYROLL SERVICE AGREEMENT
HANDLE REQUEST FOR CARD ACTIVATION
EXT HANDLE REQUEST TO MOVE OVERDRAFT LIMIT BETWEEN VIRTUAL ACCOUNTS
PROCESS BANK INTERNAL INSTRUCTION TO BLOCK CORPORATE CURRENT ACCOUNT
CUSTOMER RELATIONSHIP CASE INITIATION
EXT HANDLE REQUEST TO ADD ACCOUNT TO SWEEP AGREEMENT
EXT HANDLE INSTRUCTION TO TERMINATE B2B DIRECT DEBITS SERVICE AT CREDITOR BANK
HANDLE REQUEST TO ADD RELATED PARTY TO CORPORATE CURRENT ACCOUNT
EXT HANDLE REQUEST FOR OVERDRAFT LIMIT ON VIRTUAL ACCOUNT
HANDLE REQUEST FOR EARLY CLOSING OF TERM DEPOSIT
HANDLE REQUEST TO CLOSE RETAIL CURRENT ACCOUNT
EXT HANDLE REQUEST TO PRE-OPEN CORPORATE CURRENT ACCOUNT
EXT HANDLE REQUEST FOR MODIFICATION OF MERCHANDISING LOAN
HANDLE REQUEST TO CLOSE SAVINGS ACCOUNT
HANDLE REQUEST TO CHANGE TERM DEPOSIT ATTACHED CORPORATE CURRENT ACCOUNT
EXT HANDLE REQUEST FOR ACCOUNT STATEMENT AND BALANCES
EXT HANDLE REQUEST TO OPEN TERM DEPOSIT UNDER TERM DEPOSIT AGREEMENT FOR CORPORATE CUSTOMER
PROCESS TOKEN ACTIVATION BY TSP
HANDLE REQUEST FOR EARLY RENEWAL OF TERM DEPOSIT
HANDLE REQUEST TO ESTABLISH CREDIT TRANSFER STANDING ORDER ON CORPORATE CURRENT ACCOUNT
HANDLE REQUEST TO CANCEL CREDIT TRANSFER STANDING ORDER ON CORPORATE CURRENT ACCOUNT
PROCESS MODIFICATION OF MERCHANDISING LOAN
EXT HANDLE REQUEST FOR CORPORATE DEBIT CARDS SERVICE
EXT HANDLE REQUEST FOR EARLY CLOSING OF TERM DEPOSIT
HANDLE INSTRUCTION TO TERMINATE B2B DIRECT DEBITS SERVICE AT CREDITOR BANK
HANDLE REQUEST FOR ACCOUNT STATEMENT AND BALANCES
HANDLE REQUEST FOR DIRECT DEBIT PAYMENTS
EXT HANDLE REQUEST TO CLOSE CORPORATE CURRENT ACCOUNT
HANDLE REQUEST FOR PREFERENTIAL RATES FOR CORPORATE CURRENT ACCOUNT
HANDLE REQUEST TO CHANGE TERM DEPOSIT ATTACHED CURRENT ACCOUNT
HANDLE REQUEST TO OPEN TERM DEPOSIT UNDER TERM DEPOSIT AGREEMENT FOR RETAIL CUSTOMER
EXT HANDLE REQUEST TO TERMINATE SWEEP AGREEMENT
EXT HANDLE REQUEST FOR ACCOUNT STATEMENT AND OUTGOING CREDIT TRANSFER
HANDLE REQUEST FOR TOKEN ASSURANCE
PROCESS TOKEN SUSPENSION BY TSP
EXT HANDLE REQUEST TO CHANGE SWEEP SEQUENCE
Core Business Object
Key Features
- Support the selection of predefined servicing order
- Confirm the associated permissions/mandates are in place
- Orchestrate the work steps/tasks in the servicing order
Track and report on servicing order activities
Customers can use this integration template to accelerate implementation.