MFG Customers Process API
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The Customers Process API orchestrates the data flow between different systems. It supports the following functionality:
- Orchestrates customer profile data to sync from B2C Commerce, Salesforce, SAP, OFBiz to MDM and downstream systems.
- Orchestrates customer contact data (ContactPointEmailAddress) to sync from B2C Commerce, Salesforce, and SAP to Salesforce Manufacturing Cloud.
- Orchestrates individual data to sync between Salesforce and Manufacturing Cloud to MDM.
- Orchestrates organization data to sync from Salesforce and SAP to MDM and downstream systems.
- Syncs customers in batches from SAP S/4 HANA to Salesforce Consumer Goods.
- Note: Salesforce Manufacturing Cloud and B2C Commerce don't support organization data.
Available assets
Process APIs
- Manufacturing Customers Process API | API Specification Version: 2.2.3
System APIs
- Manufacturing Salesforce Customers System API | API Specification Version: 2.3.0 | Implementation
- Manufacturing SAP S/4HANA Customers System API | API Specification Version: 2.0.3 | Implementation
Listeners
- Manufacturing SAP Event Listener | Implementation