Provides standardized endpoints for external systems to create, update, and track trouble tickets, enabling efficient incident management and resolution for improved customer support experiences.
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TMF621 Trouble Ticket Management
The Trouble Ticket API will follow the TMF621 v4.0 API standard. It will provide endpoints for identifying, diagnosing, and resolving issues with the Fiber Broadband service, ensuring swift and efficient issue resolution for an enhanced customer experience.