Communication Biz API

Brief Description

Communication Management API Provides a capability to create and send communications, notifications, and instructions to Parties, Individuals, Organizations or Users.

The following document is the specification of the REST API for Communication. It includes the model definition as well as all available operations. It Provides a capability to create and send communications, notifications, and instructions to Parties, Individuals, Organizations or Users.

Communication API manages the following data resources:

Communication Message

Communication message means a notification approach in the format of a message which can be dispatched (sent) to the certain user by the system with the content which can be felt and understood by the recipient. The user can be either a final customer or a customer service agent. The message can reach the customer in different interaction channels, including: email, short message, mobile app notification (push).

Refer the operations under Communication API Endpoints.

Assumptions

Average/Peak Response time depends on the size of payload and speed and other network and processing factors.