What is the Network Events API?
The Network Events API is a digital tool that delivers detailed and customer specific information about Chorus planned and unplanned network events and the impact these may have on Chorus provided services to your customers.
This API gives you access to information on services that may be impacted by planned and unplanned events. The information includes the type and duration of the impact, the work being carried out, as well as remediation activities and progress updates during unplanned events.
The information can be used to support your own internal operations as well as managing your customers’ expectations. It can also be integrated directly into your own customer experience tools and processes to enable more efficient handling of customer transactions and your operational team activities.