Order Notification API

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Glossary

This glossary provides handy definitions to understand more about our API, cut through the jargon, and make the terminology easier to understand.

Term / AcronymUnabridgedExplanation
APIApplication Programming InterfaceMethod for computer systems to exchange data using defined standards and formats.
CSECustomer Service ExperienceCustomer Service Experience, also known as Chorus Service Experience.
IDIdentifierSet of numbers or letters (or combination of both) used to represent a piece of data.
MDUMulti Dwelling UnitA building that contains multiple residences or businesses.
ONTOptical Network TerminalEquipment owned by Chorus and installed at a customer’s premise. Typically, an ONT is connected to and terminating the Chorus Fibre Network and delivering Ethernet connectivity to a customer premise router typically provided to the customer by their RSP of choice.
Place IDPlace IDUnique 9-digit location identifier used in Chorus fibre systems. Also known as Telecom Location Code (TLC).
Product IDProduct Instance IDUnique 10-digit identifier within Chorus to represent an active service with an RSP.
RFSReady for ServiceAn order that does not require a site visit or CSE, an intact order, an order without a truckroll associated.
ROWRight of WayA right of way (ROW) is an easement that allows the owner of one property the right to pass over a specified area of another property. Multiple dwellings may share a common ROW space, such as a shared driveway.
RSPRetail Service ProviderA business/ organisation that is a reseller of Chorus fibre products.

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