CSOne-Case-Data-GraphQL

2.0.x
(0 reviews)
API to get Case Data from Salesforce

Sending a Proper Request

Request Body

Expecting a JSON with 3 Key-Value Pairs. The Key being a String & Value being an Array of Strings
  1. C3_SR_Number__c - SR Number's
  2. CASE_ID - Case Id's
  3. Expected_Columns - Attributes you're authorized to view
Example
{
    "C3_SR_Number__c": ["XXXXXXXXX","XXXXXXXXX"],
    "CASE_ID": ["XXXXXXXXX","XXXXXXXXX"],
    "Expected_Columns": ["Id","CaseNumber","C3_SR_Number__c",...]
}

Understanding the API Response

Expected Behavior (Status Code Meanings)

  • 200 Salesforce data will be successfully returned
  • 204 No matching data found in Salesforce
  • 400 There was an issue found with your request. Please reference the error description returned
  • 500 Internal issue, if it persist please reach out to our team Mailer
  • 503 Encountered an issue connecting/fetching data from Salesforce

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