B2B-GRAPHQL-UAT-API

Requesting Access to Cisco Commerce Modern GraphQL APIs

This document provides step-by-step guidance for partners to request access to Cisco Commerce Modern GraphQL APIs in UAT environments via the Cisco Developer Portal.

Prerequisites

Before requesting access, ensure you have:

• A valid Cisco SSO (id.cisco.com) account
• Authorization to create or manage applications for your organization

Clarity on the environment:

• UAT – Functional and integration testing-

Step 1: Sign In to the API Page

1. Click Login in the top-right corner of the API page
2. Authenticate using your Cisco Production SSO credentials

Figure 1 – Partner selects the Logic option.

Figure 2 – Partner Logic with CISCO Prod SSO.

Step 5: Request API Access

1. Once logged in, click Request Access (top-right corner)

2. Select:

   • API Instance
   • Existing Application, if available

Figure 3 – Partner request access to Commerce Modern API in UAT.

Step 6: Create a New Application (If Required)

1. If no application exists:
2. Click Create New Application
3. Provide the following:
4. Application Name
5. Grant Type: Client Credentials
6. Click Create

Figure 4 – Register Application: Select API Instance, Application.

Step 7: Select SLA Tier and Submit Request

1. Choose the appropriate SLA Tier
2. Bronze, Silver or Gold Tier (recommended for Production)
3. Click Request Access

A confirmation message indicates the request was submitted successfully

Figure 5 – Select SLA Tier and submit request.

Existing Contract Scenario

If your organization already has an approved contract, you may see the following message:

“This contract already exists in your organization.”

No additional action is required. The request will proceed using the existing contract.

Step 8: Access Approval and Viewing Credentials

Once access is approved by the GraphQL Admin Team:

1. Log in to it-developer.cisco.com
2. Navigate to Cisco Commerce, Commerce Modern API and Click on Appropriate environment.
3. Following Step 1 and 2 from above to login.
4. Select My Application
5. Then, select your approved application

Retrieve:

• Client ID
• Client Secret

These credentials are required to invoke the GraphQL APIs.

Figure 6 – Select registered application for the list.

Figure 7 – Client ID, Secret to Access API.

API Metrics and Monitoring

From the application dashboard, you can monitor:

• API request volume
• Latency
• HTTP status codes
• Error percentage

This provides visibility into API usage and performance.

Support

If you experience issues requesting access or using the APIs, contact:

📧 b2bapi@cisco.com