Digital Card Issuance API

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Proposed Workflow for Reporting and Re-issuing a Lost/Stolen Card on the Connex Platform for In-House Credit/Debit

This flow is only applicable for:

  • No Fraud is reported.
  • For Fraud, the Cardholder needs to report the incident via phone. Once the Card is reported Lost/Stolen, Cardholders may request a New Card to be issued using the “New Card” flow.
APIs Included
CO-OP Endpoint
  1. /connex/status - Required
  2. /connex/card-replacement - Required
  3. /key-wrap.get - Required
  4. /connex/dci-cvv.get - Required
Proposed Sample Steps
  1. Mark Current Card as Lost or Stolen.
  2. Issue a Replacement Card with a New PAN. The New Card is created with a Not-Activated status by default.
  3. The Encryption Key needs to be sent by the client in order to receive securely wrapped key credentials.
  4. DCI API Request: Obtain and return the CVV and Expiration Date. Add Memo for the Card Management System.

(+) The New Debit Card’s PAN is generated by CORE and sent to the MB/OLB server.

The Cardholder receives the plastic card ordered in step #2 by mail.