SFDC-Case As TMF621

The Trouble Ticket Management API REST Specification R19.0.1 API is defined by TMForum.

The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API originators (clients) include CRM applications, network management or fault management systems, or other Trouble Ticket management systems (e.g. B2B).

Give it a go! Note Server is set to Cloudhub URL and NOT Mock

Create a Ticket:

{
  "name": "My Mouse Fell off the desk",
  "description": "poor mousey broke its buttons and needs help",
  "priority": "Critical",
  "ticketType": "Incident",
  "status": "pending"
}