Edenred Direct Payment Services

Where can I find the username required to get the balance information?

The username is provided in the "token_ID" provided in each token response.

How to know if a restaurant accepts Edenred solution as payment mean?

Partner must contact the local business unit to handle the merchant synchronization process (e.g.: in France, provide the restaurant list with the SIRET).

To what extend the capture mode refers to?

The processing of the payment can be managed in two modes:

   • Automatic Capture: single messaging => payment is managed in 1 call

   • or Manual Capture: dual messaging => payment is managed in 2 calls.

         => Funds are reserved on the first call (authorization) and really taken on the second call (capture).

         => The reservation of the funds means that the corresponding amount is saved for the given transaction. An auto expiration of the authorization is set to 3 slipping days.

         => The partner must initiate both calls.

Note: The manual capture is not supported in Brazil, Mexico, Turkey.

Are the transactions managed in cents?

Yes, the transaction must be sent in cents. 9€ corresponds to amount = 900 for instance.

Is the MID provided in UAT the same in Production?

No, MIDs are managed per environment. Please contact us to validate the information before the use of a MID (to check its validity).

Is the "refund" in real-time?

Yes, the refund is in real-time. Money is put back in real-time on the user account and corresponding payment is removed on the merchant side (same behavior for a cancel in dual messaging configuration).

What type of refund is managed?

We managed two types of refund: Partial and Total.

Notes: Not all the countries support partial refund so please refer to your use case.

How many caracters can be supported by extra_field?

There is not limit.

How many caracters can be supported by order_ref?

40 caracters.