Artemis Product Ordering API

To deliver an excellent customer service it is essential we empower our Partners and Customers to have fast, easy access to information and the ability to self-serve and manage their orders and services

Use this API to:

Create a product order with the following TMF622 actions:

Add - Provide a new product order

Modify - Make a change an existing product

Delete - Cease an existing product

Patch - Amend an in-flight product order

Cancel - Request cancellation of an in-flight product order

Note: A "Product" is an instance of a product offering sometimes referred to as an asset or service.

product.id is a unique identifier associated to each product, which is used throughout its lifecycle and a billing identifier:

A Product order includes place, product, notes and productCharacteristic information to progress your order:

• billingAccount (Used to provision the product to the targeted account)

• Notes (Used to send specific information to suppliers, engineers and PXC)

• productLineItem (Includes specific product information which forms the product order)

-action (TMF action of the Product order being placed)

-appointment.id (Appointment ID reserved via the Partner Appointing Experience API)

-product.name (Name of the product being ordered which is supplied via the Partner Availability Experience API)

-product.place (Array containing the address identifier (GALK or UPRN) and Emergency Database valid address information

-product.characteristics (Array of name value pairs, which define the product speed, care level, IP allocation and specific order information)

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