Use case 1b - SAP and Salesforce - Real-time
The following use cases are covered:
- Bi-directional real-time/near real-time sync of Accounts and Contacts between SAP S/4HANA and Salesforce Sales Cloud.
- On-demand requests for data retrieval and update using HTTP protocol for Accounts, Contacts, Products and Product Availability
This use case relies on the system APIs provided in Use case 1a.
- SAP ECC
- SAP S/4HANA
- Salesforce Sales Cloud
SAP ECC BAPIs must be set up. The setup required for the mule runtime to communicate with SAP ECC system can be found in the prerequisites section.
SAP S/4HANA should have the following APIs enabled with read and write access for the corresponding objects. Refer to Use case 1a for more information.
Use the README instructions in the following Mule templates to set up, deploy, and run these projects:
Note: Deploy the object-specific system API along with the process API to start the bi-directional sync. The process API properties must be correctly set up to point to the system APIs.
Accelerator Experience APIs
Accelerator Process APIs
- Salesforce Channel Listener | Implementation Template
System APIs for real-time sync
Refer to Use case 1 for more information regarding system APIs.