Underlying all IT architectures are core systems of records that are often not readily available due to complexity and connectivity concerns. System APIs provide a means of hiding that complexity from the user while exposing data and providing downstream insulation from any interface changes or rationalization of those systems. This API provides an implementation best practice to expose customer data from CRM systems like Salesforce via a set of RESTful services, making it easy to consume within an enterprise.
This API implementation is one of many components included in the Accelerator for Salesforce Commerce Cloud and the Accelerator for Retail. It provides organizations with connectivity assets that accelerate project delivery in retail, including pre-built API designs and implementations that support core retail business processes.
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