Place API

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Errors

The Place API returns the following error codes and messages.

Error codeHTTP status codeAPI endpoint / resourceHTTP status messageDesription
401-86401/places
/places/{id}
/places/{id}/siteinformation
UnauthorizedIndicates that authentication credentials haven't been provided in the request header or the credentials provided are incorrect.
Check if the correct authentication credentials are in the header and try again.
429-89429/places
/places/{id}
/places/{id}/siteinformation
Too many requestsOccurs when a request is blocked due to rate limit restrictions. Try reducing the number of requests you're making.
Learn more about API rate limits
FCL-400-6400/placesBad requestIndicates an invalid street number has been supplied in a search.
Valid street number formats are a number range, full numeric street number, or full alphanumeric street number.
For example, 24-28, 29A, 1/25, or 1/A 23-27.
FCL-400-8400/placesBad requestOccurs when a search parameter has not been supplied for an address search.
If searching for an address, provide at least a street name or one of the following: PLSAM ID, TUI ID, Product ID, or ONT Serial Number.
FCL-400-13400/placesBad requestOccurs when mixed search criteria is supplied for the street address.
Try again using a street name and either a number range, full numeric street number, or full alphanumeric street number.
For example, 24-28, 29A, 1/25, 1A/25, or 1/A 23-27.
FCL-400-22400/placesBad requestOccurs when a search query has too many conflicting query parameters.
Use either address based parameter streetName or one of the following key-based parameters: PLSAM ID, TUI ID, Product ID or ONT Serial Number.
FCL-401-84401/places
/places/{id}
/places/{id}/siteinformation
UnauthorizedOccurs when an organisation name can't be found for authentication purposes. Check your organisation credentials are correct and try again. If the problem persists, contact your Chorus representative.
FCL-400-85400/places
/places/{id}
/places/{id}/siteinformation
Bad requestOccurs when there is an issue with the syntax, message or header of a request.
Check the syntax and formatting of the request and ensure all required parameters are included.
FCL-400-90400/placesBad requestOccurs when there is no street address or key-based query parameter supplied for a search.
Provide either a streetName, tuiId, samId, productId or ontSerialNumber and try again.
FCL-404-0404/places
/places/{id}
/places/{id}/siteinformation
Not foundOccurs when a resource cannot be found. Check if you have supplied the correct resource and try again.
FCL-404-1404/places
/places/{id}
/places/{id}/siteinformation
Not foundOccurs when the Place ID supplied in a search could not be found. Check if you have the correct place ID and try entering again.
FCL-405-0405/places
/places/{id}
/places/{id}/siteinformation
Method not allowedIndicates that the requested method is not supported for the resource. Choose another method and try again.
FCL-406-0406/places
/places/{id}
/places/{id}/siteinformation
Not acceptableOccurs when a request doesn’t list acceptable response content types that can be returned. Check you have listed acceptable content types and try again.
FCL-415-0415/places
/places/{id}
/places/{id}/siteinformation
UnsupportedIndicates that a request doesn’t contain a content type that is recognised. Try again using a recognisable content type.
FCL-500-0500/places
/places/{id}
/places/{id}/siteinformation
Internal server errorOccurs when a Chorus internal server error has occurred. Try again and if the problem persists, contact your Chorus representative.
FCL-501-0501/places
/places/{id}
/places/{id}/siteinformation
Not implementedIndicates that the requested resource hasn't been implemented yet. For more information, contact your Chorus representative.

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