Getting Started

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Support

For general queries, our support team can be reached via api@nzpost.co.nz between the business hours of 8:00am - 5.30pm. To assist us with your support query, please provide us with the following information (if applicable/available).

Technical Issues:

  • Your client id
  • The endpoint your request is being sent to
  • The body/headers of your request

API Access:

  • The name of your application (you can retrieve that by logging in here)
  • If you haven't yet created an application, please follow the instructions detailed here.

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