17-06-2024

7:15 CET Over the weekend there's been some intermittent connectivity on our services. Some usage may have been affected by this.
All services have been restored on the 16th around 14.00. We are still experiencing issues with the Graydon Decision Model api.

8.45 All services recovered.
8.02 Working on a solution.

25-11-2022

10:00 CET UBO Service from Chamber of Commerce is still offline and discussions are ongoing with the CoC.

22-11-2022

17:00 CET UBO Service is still offline.

16:00 CET Investigations show that the Nl Chamber of Commerce (temporarily) taken the UBO service offline.

15:30 CET Requesting UBO, source Chamber of Commerce, via our Compliance API is failing.

04-10-2022

08:00 CET Our API's are still experiencing intermittent connectivity at the moment. Investigations are ongoing.

14:35 CET Restart of services and applications have increased the amount of failures. Investigations are ongoing. Additional testing of applications are ongoing.

15:25 CET We're experiencing regular behaviour. Infrastructure is still investigating for a root cause.

03-10-2022

08:00 CET Our API's are experiencing intermittent connectivity at the moment. Investigations are underway.

21:00 CET Root cause has not been identified.

15-09-2022

20:38 CET Our authentication service had issues connecting. You might have experienced intermittent service..

20:42 CET Service has been recovered.

22/23-08-2022

12:45 CET UBO Search is back online. Engineering team has detected the cause of the error and applied a change to resolve the issue.

12:00 CET Engineering team is still investigating the issue.

09:00 CET Engineering team is still investigating the issue.

16:00 CET Engineering team is still investigating the issue.

10:00 CET Engineering team is investigating the issue.

09:36 CET Executing UBO Search for BE companies via Compliane API is failing. An http 500 error is returned.

20-06-2022

10:06 CET Engineering team has resolved the issue. All API's are accessible.

09:14 CET Engineering team is investigating the issue.

09:13 CET Company API response is failing.

05-05-2022

11:50 CET Engineering team is monitoring the systems.

11:30 CET Engineering team is still working on a resolution.

10:45 CET Engineering team has identified the cause of the failure and is working on a resolution.

10:30 CET Engineering team is investigating the issue.

10:26 CET Our monitoring reported all API's are failing; access to all API's is now being denied.

05-04-2022

14:37 CET Issue has been resolved.

14:20 CET Engineering team is investigating the issue.

14:15 CET Running compliance check for person and companies is failing.

30-03-2022

13:45 CET Issue has been resolved; all API's are available.

13:00 CET Engineering team investigating the issue.

12:50 CET Our monitoring detected intermittent availability of All API's.

26-03-2022

11:30 CET All API's are up and running

07:00 CET All API's unavailable due maintenance backend services.

5-1-2022

17:20 CET Services up again.

16:58 CET We're currently experiencing issues and intermittent performance on our API's. We're investigating the issue right at the moment.

10-3-2021

14:50 CET Issue has been resolved. PDF's are now generated as usual.

14:10 CET Some of the PDF reports available through the Report API, are being generated at slower pace as usual. Therefor timeouts might occur. We're investigating the issue.

04-03-2021

Announcement of expected maintenance

Security update on our firewalls.

The maintenance is planned between 19:00 and 20:30 CET on Thursday 04 March 2021

Downtime or lower services to be expected during this period.

Previous issue(s)

10-11-2020 - 13.12

We're currently experiencing issues with the Company API.

You might encounter slower response rates and time outs.

Issue with connection interferences has been fixed 17.15.

15-12-2020 17.14 - Xseptions Network API non responsive, fixed around 17.42